Careers

GovDocs is one of the fastest growing companies in the Twin Cities of Minneapolis and St. Paul, Minnesota. The company has been featured among the Minneapolis St. Paul Business Journal's "Fast 50," a designation given to the 50 fastest-growing private companies in the Twin Cities.

Join us if you want to be part of a dynamic company where you can develop a rewarding career, work with top-notch people, and make a difference in the active world of labor law compliance.

GovDocs provides a competitive benefits package, including:

• Health and dental insurance
• Employer-paid life insurance
• Employer-paid short- and long-term disability
• Matching 401(k) plan
• Competitive paid time off policy

GovDocs is currently staffing the following positions:


Account Manager

Position Summary
GovDocs prides itself on providing superior service to all of our customers - from the online purchaser of one poster to Fortune 500 and 100 customers. We are the industry leader in product and service quality as well as professionalism and integrity. The Account Manager position is responsible to manage assigned Corporate Accounts and for general customer service and administration for all GovDocs accounts.

Primary Responsibilities Include:

Manage ongoing relationship with assigned Corporate Accounts

• On-boarding new accounts
• Follow-up on in-bound leads and targeted marketing campaigns
• Consult and educate customers on the impact of mandatory and non-mandatory labor law updates
• Order Entry and invoicing
• Returns Management
• Annual renewal processing
• Question/problem resolution

• Order Entry
• Monitor General Voicemail and Email boxes
• Question/problem resolution

• Is highly self motivated
• Exhibits excellent organizational and time management skills
• Possesses exceptional attention to detail
• Has 3-5 years front-line account management experience
• Believes customer service is a calling and a gift, not just a job